-
About Zcon Telehealth Care
-
A01. Telehealth care is provided through telecommunications technology and health-related services, including the use of telephone, mobile devices and personal computers. One of the most significant benefits are immediate available for consultation via Internet videoconferencing with medical professionals. Avoid waiting in a crowded waiting room, you can reduce the cost of transportation to see the doctor , but if you encounter an emergency medical condition, you should call 119.
-
A02. Zcon telehealth care is to provide health care information and communication through videoconferencing , wired or mobile telephone and e-mail.
-
A03. Zcon telehealth care is to provide on-line consultation with the physician face to face, not to replace the general treatment of disease or chronic disease , but when facing emergency medical condition you shouldcall 119 immediately
-
A04. Unlike other industry players, patients have to mail the information and wait for a response or patients have to be self-diagnosis; on Zcon telehealth care platform we offer you an affordable and convenient online advice. You can Interact with our physicians or licensed psychologists. You can receive health counseling through the videconferencing.
-
A05. No, our service is designed to deal with non-urgent medical problems. If you have an emergency medical condition, you should not use telehealth consultation, you should call 119 immediately .
-
A06. Currently we offer Windows (XP and above) laptop, PC for health counseling services. We also provide Android smart phone, Apple iPhone, iPad and the latest TV box (cloud healthy housekeeper) for health care consulting services .
-
A07. You can sign on Zcon telehealth oficial website to register and become an members then can experience an "free trial" online consultation ,then you have to fill out the member basic information, download the "Online Video Software" before online consultation.
-
A08. You can use devices connecting to internet, such as: mobile phone, laptop, 3C products then you can use Zcon telehealth service
-
A09. Yes, as long as there has a internet you can have our health consultation.
-
A10. Service time : 09:00AM to 18:00 PM ( excluding holidays )