Order Instructions

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1. Order and Payment

  1. Online shopping:

    Please Sign Up / Login, for online ordering, you can use online credit card , web ATM or ATM to pay
  2. Fax order: +886-7-2862100 or Email order bobbypan9988@gmail.com

    After complete the order, please transfer the payment to bank account (transfer fee paid by member).
    After complete the transfer please call to inform the last 5 digits of member account number.

    Order Process Description

  3. Remittance info

    Remittance Account: Zcon Telehealth Co., Ltd.
    Remittance Bank: TC Bank, Lingya branch [814-0014]
    Remittance Account 108-2533197-17

2. Shipping Expense

  1. After you place an order on our site, we will contact you and confirm the order.
    The products you bought will be deliverd by mailing or home delivery.
    If you do not recive your products within 7 days, please contact +886-7-3125700.
  2. Delivery is for Taiwan mainland only! Free shipping for purchase over 3000 NTD, except those already got free shipping. Delivery for Offshore island will cost extra shipping fee.

3. How to Return

Our products are all under quality check . If you receive goods are defective or damaged, you can:
  1. Return

    In accordance with the government consumer protection regulations, within 7 days of receipt the product, if you found goods are defective or damaged, you can request a return, please contact our customer service for return and refund.
  2. Exchanges

    If you receive the goods are defective or damaged, within 7 days please contact us, we will handle the replacement.
  3. Remind

    • Refund / Replaement please call : + 886-7-3125700
    • If you have already opened without any damage or defect, we do not accept return
    • Return must be within 7 business days after receipt the goods
    • Overtime can not refund or return.